Some of the tenants are changing
If the tenants at your house are changing, you will need to open a new account. When you do this, the original account will be closed automatically.
Any of the tenants who will continue to occupy the property can setup a new account in their name. We will need you to confirm your name (and the names of any other tenants), the property address, and the move in date (or the date the tenants are changing).
To start your new account, we will need at least two business days’ notice. The last bill for the original account will arrive within two weeks.
We will send the first bill for the new account within three months of the new account start date.