MyAccount

Graphic with MyAccount preview on person holding a phone and viewing water use information.

Manage your account online

We've developed a better way for you to manage your Yarra Valley Water account. Welcome to MyAccount, our new online service portal.

Go to MyAccount

What is MyAccount?

MyAccount means it's now easier than ever for you to:

View and track your water usage, helping you control your water consumption
Manage your billing information, including downloading bills and statements
Set up automatic payments like direct debit and SmoothPay, giving you peace of mind and consistent billing
Choose eBilling to go paperless, helping the environment and reducing waste
Add or remove a trusted person or agent to help manage your account
Add and manage multiple properties under one account
Apply for a concession to be applied to your account if you're eligible
Submit a meter read so you receive a more accurate bill

MyAccount also includes updated safety features such as multi-factor authentication to keep your account and data safe.

MyAccount makes it easy

MyAccount makes managing your Yarra Valley Water account more convenient, secure and easy to use. It's available on both desktop and mobile.

Go to MyAccount